Standards & Guarantee

What we're qualified in, and what we guarantee

Testing to a consistent standard is the whole point of bringing in a professional rather than doing it yourself. Here's exactly what that standard is.

City & Guilds 2377 qualified

Both engineers hold the City & Guilds 2377 qualification for in-service inspection and testing of electrical equipment, covering visual inspection, electrical testing and correct classification of appliances.

Public liability insurance

Cover held to [£ amount] — details and certificate available on request for any client that needs them on file.

IET Code of Practice

Testing intervals and methods are based on the IET Code of Practice for In-Service Inspection and Testing of Electrical Equipment, adjusted for how your equipment is actually used.

Calibrated test equipment

Testers are calibrated on a regular schedule, with calibration certificates kept on file and available on request.

Working on a job that needs a specific accreditation confirmed in advance — insurance certificate, DBS check, site induction, or similar? Let us know before booking and we'll confirm what we can provide.

Our guarantee

If an item fails testing and you have it repaired, we'll retest that single item free of charge on our next visit to your site. If we make an error on a certificate, we'll correct it and reissue at no cost.

How we handle failed items

A failed item is labelled and reported on the day, not buried in paperwork you see later — so you can pull it from service immediately if it's a genuine safety risk. We'll explain what failed and why in plain terms, not just a code on a certificate.

Questions about a specific requirement?

Ask before you book — we'd rather confirm than assume.

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